Monday, September 30, 2019

Golden Ratio

Golden ratio ; The Definition of Beauty â€Å"Geometry has two great treasures: one is the Theorem of Pythagoras; the other, the division of a line into extreme and mean ratio. The first we may compare to a measure of gold; the second we may name a precious jewel. †Ã‚   Johannes Kepler, 1571-1630 The golden ratio is present in everyday Life. The golden proportion is the ratio of the shorter length to the longer length which equals the ratio of the longer length to the sum of both lengths. It can be expressed algebraicay like : This ratio has always been considered most pleasing to the eye.It was named the golden ratio by the Greeks. In the world of mathematics, the numeric value is called â€Å"phi†, named for the Greek sculptor Phidias. The Golden Ratio is also known as the golden section, golden mean or golden rectangle. The Golden Rectangle has the property that when a square is removed a smaller rectangle of the same shape remains, a smaller square can be removed an d so on, resulting in a spiral pattern. It is a unique and important shape in mathematics which also appears in nature, music, and is often used in art and architecture. Our human eye „seesâ€Å" the golden rectangle as a beautiful geometric form.Leonardo Fibonacci discovered the unusual properties of the numeric series, that’s how it was named. It is not proven that Fibonacci even noticed the connection between the Golden Ratio meaning and Phi. The Renaissance used the Golden Mean and Phi in their sculptures and paintings to achieve vast amounts balance and beauty. Throughout the centuries, artists have used the golden ratio in their own creations. An example is â€Å"post† by Picasso. The Golden Ratio also appears in the Parthenon in Athens. It was built about 440 B. C. ; it forms a perfect Golden Rectangle. Another example of the Golden Ratio is shown in Egyption Pyramids.Ancient Egyptions used the Golden Ratio to build their pyramids. The pyramids show one o f the first examples of using the golden ratio in architecture. The Golden Ratio was used to build these wonders of the world back in around 2500 B. C. In India, the Golden Mean was used in the construction of the Taj Mahal, which was completed in 1648. After writing this essay an interesting result has occurred. Now I see the examples of the Golden Ratio everywhere. It is like my eyes were opened whole time but didnt take any attention about those detais. And I'm glad because it changed.

Sunday, September 29, 2019

‘Jasper Jones’ by Craig Silvey Essay

‘In this coming of age story, Charlie must question his conventional notions of what is right and wrong as he navigates small town morality, racism and hypocrisy.’ In the novel ‘Jasper Jones’ written by Craig Silvey, the main character Charlie Bucktin experiences many life changing events that occur throughout the novel, which makes Charlie dramatically change his outlook on life. During the novel Charlie slowly uncovers that life in Corrigan is made up of rumours and lies. Charlie learns a great deal about himself, others, Corrigan and important decisions that teaches him some of life’s great lessons. The protagonist of the novel Charlie Bucktin is an innocent little boy until he encounters the ‘fearful’ character Jasper Jones when he appears at Charlie’s bedroom window one night by surprise. Charlie changes his thoughts from right to wrong completely. The town’s thoughts of Jasper are unbearable and should stay away from him. The major event that brings the two boys together is the brutal death of Laura Wishart. Jasper taking Charlie to where Laura Wishart’s body is, which then Charlie has to face make a decision whether he can keep it a secret it or not. ‘No, it’s too late. Like Jasper Jones, I have seen what I Have seen. I am involved.’ Charlie makes the choice to keep it a secret from the people of Corrigan. Charlie now starts telling lies to people to protect the ones that he loves. ‘How strange and unsettled I am. Like a snow dome paperweight that’s been shaken†¦Everything in my world that was steady and sure and sturdy has been shaken out of place, and it’s now drifting and swirling back down in a confetti of a debris’ Charlie compares himself to a nobody before he meets Jasper Jones, but after Charlie has officially meets Jasper he feels as though he has purpose in life. In the small town of Corrigan it is filled with rumours and lies. A huge amount of secrecy and mistrust is conducted by everyone in Corrigan. The lack of tolerance and understanding of each other in Corrigan creates rumours that are untrue, but people still believe them because they have nothing else to believe. A character named ‘Mad Jack Lionel’ is an example of which where the people of Corrigan misjudged him ‘but as the myth grows in girth, so too does our fear of speculation and intrigue for the kids of Corrigan’ thinking that Jack Lionel murdered a women. Realistically he was in a car accident which where the women was  killed. Charlie and Jasper share thoughts on their views of the world, and are clearly outsiders in the community. The thoughts of Jasper Jones in the community of Corrigan ‘a thief, a liar, a thug’ had no impact on Charlie, he ignores all the propaganda targeting Jasper and pursues an unbreakable bond between the two of them. As Charlie uncovers the town of Corrigan, he realises how racist and hypocritical Corrigan actually is. Not only is the town racist to Jasper, but also to Charlie’s best friend Jeffery Lu. Charlie learns through different situations throughout the novel. ‘Jeffery’s parents are Vietnamese, so he’s ruthlessly bullied and belted around by the boys at school†¦But he takes it all astonishingly well, which has always eased my guilt given that I’m answer brave enough to intervene. Jeffery is unflappable’ as Jeffery is bullied so much at school he has never looked back at the bullies; he always has a smile on his face. Jasper is also a target for racism in the town of Corrigan. Being somewhat rebellious half-cast young boy, and not socially accepted because he is indigenous. He is the only indigenous member of the community even though the rest of the community treat him as an outsider. Charlie comes to the conclusion to trust Jasper and not to believe what other people. His learns to not to judge something until you fully understand the situation. The duration of the novel Charlie started off as an innocent little boy, facing many events which made ‘grow up’ and not just think about the importance of himself but by the others around him also. This new found lesson will benefit Charlie later in life as he will make better decisions and back himself, and trust other people which will lead to greater trust and respect between them.

Saturday, September 28, 2019

ART EDUCATION ACROSS CULTURES Research Paper Example | Topics and Well Written Essays - 500 words

ART EDUCATION ACROSS CULTURES - Research Paper Example At the Fowler Museum, its current location, one may gain appreciation of the eruditely chiseled details in the art of the hornbill’s sculpture which is specifically prominent with its peculiarly and sharply pointed bill having a seemingly elaborate trajectory and body painting under various strokes and pigments depicting how colorful Iban festivals are. Besides its extensive recognition as an object of art of aesthetic and crucial value, hornbill carvings signify the way of life of Iban people and the unique reputation associated with Iban’s utmost festive celebration with religious rituals (Davenport). Hornbill Figure typically is a special embodiment of a bird believed to possess knowledge and wisdom of what is to come. Aside from bringing a prophecy upon which Iban communities heavily relied in the past, it is profoundly considered as a fundamental medium that allowed blending of spiritual dimension with the world of humans so that the latter may possibly convey thei r freedom to interact with spirits and supernatural beings in a variety of concerns.

Friday, September 27, 2019

Multiple Case Study Example | Topics and Well Written Essays - 3000 words

Multiple - Case Study Example Judgment would bid all group members. Question 1: Like other defrauded clients, Mr. Groetsch’s compensation should be in accordance to how much money he had lost through the Medical Capital Holdings security. In spite of Mr. Groetsch’s diagnosis with Alzheimer and his family’s request for Securities America not to do business with him, the stockholder still went ahead and sold him the securities. The arbitrator should consider his health condition, and the fact that his family’s request for no business transaction between him and the American securities. The Americans sold securities regardless of the internal memoranda of Securities America, questioning the legality of the Medical Capital. The concerns spread to brokers diagonally in the company, yet Securities America continued to sell the bonds. The stockholder could have taken advantage of Mr. Groetsch’s health condition to manipulate him into signing the transfer of Medical Capital securities. The characteristics of the disease include loss of memory severe enough to disrupt the normal activities of everyday. The stockholder knew that Mr. Groetsch could experience difficulties trying to maintain his memory ability and, therefore, defraud him. With Alzheimer, he would be unable to maintain employment, plan and execute tasks, to reason and exercise judgment (Fungate & Kinicki 299-305). Question 2 Since arbitration is less complex, cheaper and profitable, the judge should consider class action before arbitration. In this way, the court will compensate people that appealed for class action since they are the majority, and afterwards deal with Mr. Groetsch. Compensation of arbitration before class action may lead to depletion of funds and creation of fear caused by fewer funds available for the compensation of class action. Convincing Mr. Groetsch in case of a negative outcome is easier as compared to those in the class action, because one individual understand faster and bett er than a mass of people. Resolving Mr. Groetsch’s case may be hard since he might not remember some details regarding his case due to his illness. This can further bring in contradictions that may delay the ruling of the arbitrator leading to loss of time and money. Arbitration in this case may take longer and might be expensive due to the one party involved who may experience loss of some memories and record different statements regarding the same case. It is more convenient to look for funds of one individual compared to those in a class action. Class action case consume a lot of time since it involves many people with similar interests, and the judge has to make a fair decision as compared to arbitration where the judge needs to approve the decision of the arbitrator (Fungate & Kinicki 300-303). Question 3: In most cases, teamwork is the best hence; Mr. Groetsch should join class action that is likely to be favored by the judge. Since arbitration is no longer possible, he should contemplate on where the best ruling will be, since the judges spent time on the class action case. Representation by attorneys is one of the issues he ought to think about because the attorneys perform well to ensure their clients get what they deserve. In addition, joining the class lawsuits will make the judge’s work easier since he has to only deal with one case, and make an equal ruling in both

Thursday, September 26, 2019

Maritime Logistics at Hitachi Transport System Company Essay

Maritime Logistics at Hitachi Transport System Company - Essay Example According to the paper supply chain management encompasses bringing together business operations through coordinated activities to ensure that there is flow of input from supplies to manufacturers till goods and services reaches to the final consumer. Therefore, this assessment focuses on providing a sharp insight on the principles of third party logistics, advantages and disadvantages of third party logistics and suggested improvement that could be implemented at Hitachi Company(selected company for assessment) to make maritime logistics more effective and efficient. From this paper it is clear tha in above connection, logistic providers have realized that information technology is a key to success. Therefore, logistic leaders and information technology executive are anticipated to implement the following six principles. The principle of automation to increase business profitability, the principle of leverage technology, the principle of configured solutions, the principle of collab oration with all stakeholders, the principle of measures for improvement and the principle of delivering truth version. The principle of automation entails implementing computerized systems that can perform complex task and allow employees to focus on customer. The principle of leverage technology focuses at preventing time wastage and speed up time to the market.

Wednesday, September 25, 2019

Gender Socialization Essay Example | Topics and Well Written Essays - 1500 words

Gender Socialization - Essay Example According to Shedko (n.d.), gender roles are defined as a set of behavioral norms which are associated with males and females in a given society (p. 82). To understand gender roles, we must evaluate the three types of societies that are found in the current world which include the traditional society, modern society and the cross-cultural society. Gender roles involves a complex process that involves a sequence of norms, social rules and other values that are attached with that gender. Deviation from the same has serious consequences especially in the traditionally set societies. The models of gender role that have been developed to help understand the topic include the total role segregation model and the model of total integration of roles. Gender socialization, on the other hand, involves the gradual process of learning the behavior and attitudes that are considered appropriate for a given sex. However, it is important to note that the behaviors and attitudes are not fixed and they may be varying from one society to the other. The expectations that are tied to the given behaviors keep on changing. Considering the research that has been done on the topic, the people interviewed express their view that the two genders should have different gender roles. On top of that, they feel that the two should be treated differently. This is a common experience in many societies where the boys and the girls will even have different rooms that are equipped differently and the boys are accorded different duties and responsibilities compared to the ones that are given to the girls. Gender stereotypes are created in this manner.  

Tuesday, September 24, 2019

Preventing Residential Burglaries Essay Example | Topics and Well Written Essays - 500 words

Preventing Residential Burglaries - Essay Example In this regard, the locks should be firmly fixed into the wood and not in the light doorjamb. The home will be more save when the lock bolts and screws are long (Bennett & Durie 1999, p. 124). In addition, a wide-angle peephole should be installed in front of the door. This will allow the owner to peep outside easily without opening the door. The peepholes are less expensive and easy to install. They are also better than the chain latches, which can be easily forced to make it loose. It is imperative that the best locks are worthless if not locked. The doors should be locked even if one is away for minutes. Burglars use the shortest time possible to enter into the house. This is when the residents have gone to the neighbors or mowing the lawn on a quick errand (Gillham, 2011, p. 39). The residents should be aware of their residential areas and even call the police if there is anything suspicious. Police should be alerted where there are people loitering around, strange cars in the compound, and movement inside an empty house. The neighbors are valuable more than police in detecting the strangers who are not residents of the plot, or a certain home. Residents should be witnesses they can be and try to get safe descriptions. Residents should not open doors to people who do not have any business inside. This is because burglars knock the doors to find if there is anyone inside the house. It is important that families discuss their safety especially with their children. In this regard, children should be advised not give any information of whoever is in the house, or even open the doors to strangers. They should ask them to introduce themselves so that they cannot keep away genuine visitors (Gillham, 2011, p. 33). Mark and operation identification should be used to mark items, this will help much as the burglars do not like sticking on marked properties. In addition, inventory on the property should be used to help on

Monday, September 23, 2019

Response to Comments Essay Example | Topics and Well Written Essays - 250 words

Response to Comments - Essay Example All accountants and financial analysts realize that money losses value over time due to inflation. Back in the 1960’s the money these people had was worth twice as much as today’s money because our elders had greater buying power due to the fact money had not depreciated like it has in today’ economy. DQ2 When a company is using the NVP value method a firm should only accept a project if the project has a NPV above cero. In your response I believe you mentioned that a company could do badly irrelevant of the NPV being above cero. Well this could happen because the NPV analysis is limited to the project that the analysis is evaluating. If a firm has financial troubles that existed irrelevant of the results associated with the NPV of a project then a firm could go down under. The NPV analysis is not a tool that can be used to evaluate the overall standing of a firm. The scope of an NPV analysis is limited to the scope of the project that the financial tool is used for (Besley & Brigham, 2000). The NPV tool can help managers determine the viability of a capital project. References Besley, S., Brigham, E. (2000). Essential of Managerial Finance (12th ed.). Fort Forth: The Dryden Press.

Sunday, September 22, 2019

Credit Markets Research Paper Example | Topics and Well Written Essays - 750 words

Credit Markets - Research Paper Example The next step in the treasury auction process is the bidding process, which entails the prospective buyers of the credit items making the bids, either through a process of competitive or noncompetitive bidding (Treasurydirect.gov, n.p.). The competitive bidding allows the prospective buyers to offer their bids competitively up to the maximum limited amount of securities, while in the noncompetitive bidding; the prospective buyers have to agree with the terms of the sale of the securities as set. The final process in the treasury auction process is the issuance stage, which is the stage where the bidders who successfully bid and were allocated securities in different categories have the securities delivered to them. When treasury delivers the securities to the bidders, it then charges the total amount of the cost of securities on the accounts of the successful bidders (Treasurydirect.gov, n.p.). 2. Discuss the activities of other major new debt-securities issuances (agency, municipal, foreign, and others) from collected articles, including lead underwriter(s), the amount of each issue, and other reported terms. Major new debt-securities issuances have been occurring in the USA credit market. Among the major new issuances in 2015 include the issuance of securities worth $483.615 million by the Washington Municipal (Thomson Reuters, n.p.). The Washington Municipal securities were preliminarily issued on February 10, 2015, with the Foster Pepper being the underwriters and also the bookkeepers (Thomson Reuters, n.p.). Another new security issuance includes that of the Michigan Finance Authority worth 197.535 million, which was issued on February 13 of this year, with the J P Morgan Securities LLC., being the underwriters (Thomson Reuters, n.p.). On the industrial front, OHR Pharmaceutical issued new securities worth $25.0 million on 5th February of this year, with Cowen Group being the underwriters (Thomson

Saturday, September 21, 2019

Health and Health Care Essay Example for Free

Health and Health Care Essay The book â€Å"Health and Health Care 2010: The Forecast, The Challenge† by Roy Amara et al. provides detailed analysis of trends that will affect health care policies and practices by 2010. In particular, the authors have made an excellent effort to forecast stability and volatility of health care in the USA. The authors cover the following topics: health care forecast, demographic trends, health care demands, health insurance, children’s health, medical and information technologies, diversity and the workforce. Managers and staff members will find the chapters about information and medical technologies of particular interest. Nevertheless, the issue of ablation is paid too little attention. The authors argue that the primary purpose of the book is to make readers aware of critical factors that affect health care system in the beginning of the 21st century. When speaking about demographic trends and burden of disease, they claim that American population will be more ethnically diverse and older. Thus, such situation will be very likely to result in increased number of chronic diseases. One more important problem is that health care costs have increased meaning that less people can afford highly-qualified medical support. The authors predict growth of Medicare and Medicaid by 2010 due to changes in health care insurance systems. They say that â€Å"during the 1990’s, the managed care became the dominant health care insurance and delivery system, covering more than 60 percent of publicly and privately insured lives†. (p. XX) Managed care plays is argued to play important role in controlling national expenditures on health care, and people are provided with coordinated health care. Nevertheless, managed care is highly criticized by physicians, the media and consumers, but the government decided to make managed care an effective mechanism of controlling costs and delivering health care. The way the health care system is organized is swiftly changing, and surplus of hospital beds will contribute to consumer’s market. However, intermediaries will be entailed with a new role. The authors mention that the negative moment is that little changes were provided in the way the physicians practice medicine. Even the invention of the telephone, the computer and Internet didn’t significantly change medical practices. Of course, exceptions are present. It is physicians who are the central figures in health care, but surplus of doctors and new roles of health care providers are very likely to shift that paradigm over the next decades. New medical and information technologies are of particular interest for managers and staff members, and they are claimed to be the key driving force in organization of the health care system in the beginning of the 21st century. The problem is that health care industry is the last in implementing information technologies that would increase quality and effectiveness of health care delivery. The authors write that â€Å"beginning in the19th century, medicine has made great strides in verifying the germ theory, creating aseptic surgical techniques, discovering antibiotics, developing anesthesia, and imaging the inside of the body†. (p. 111) Of course, the impact of such innovations is undeniable and huge as physicians gained an excellent opportunity to improve public health, to extend the life span, and to improve the quality of life. Moreover, the quality of health care delivering was heightened as well. Nine medical technologies are argued to significantly affect the outcomes of patient care and health care delivering: rational drug design, advances in imaging, minimally invasive surgery, genetic mapping, genetic testing, gene therapy, artificial blood, effective vaccines, implementation of stem cells and xenotransplantation. Stem cells â€Å"can generate all other types of cells in the body and therefore hold great promise for replacing or repairing tissues and organs damaged by disease†. (p. 131) Researches of stem cells are nowadays one of the most interesting, the most promising and contradictive area of discussions and medical researches. Many researchers agree that development of the new method would open new doors before medicine. Some scientists say that creating of new human embryo must be prohibited, because it s morally unacceptable and religiously unethical. The authors continue that medical management is implemented sporadically nowadays. In particular, medical management is defined as an active management of the care of the population. Today, medical management fully depends on information systems that are used for monitoring and tracking medical processes and outcomes. Disease management programs positively impact medical practices and patient management. When speaking about public health, the authors admit that â€Å"over the past 30 years the public health system has operated under pressures of resource scarcity, limits in leadership, and organizational fragmentation†. (p. 9) Public health system is safety-net medical provider, and economic problems make its performance hardly bearable. Over the next decades global forces will the context in which public health systems will be very likely to operate. The authors conclude that global economies increase health risks and, therefore, public health system should be embedded in the context of global threats and opportunities. Cost-effective technologies should be developed for enhancing surveillance, screening and environmental health. Finally, public health strategies should aim at employing ecological strategies as ecology is human and structural determinant of health behavior. Managed care will remain dominant in health care insurance. References Amara, R. et al. (2003). Health and Health Care 2010: The Forecast, The Challenge (2nd ed. ). Princeton, NJ: Jossey-Bass.

Friday, September 20, 2019

Marketing Analysis of Tesco

Marketing Analysis of Tesco 1.ORGANIZATIONS ORIENTATION An organization orientation depends upon the marketing concept and the market orientations, which are the foundations of strategic marketing. Marketing concept exists on the fusion of all marketing activities. When they are combined, the company can achieve higher profitability (Hooley 2008: 6, 7). Tesco has developed a strategic customer relationship management which builds and keeps a valued customer awareness and powerful brand engagement. Its position in UK is strengthened by overtaking Sainsbury in 1995 and by its online home grocery service (Jobber 2010:583). 2. MARKET SEGMENTATION, POSITIONING, TARGET MARKETING Market segmentation is the process of understanding the characteristics and demand of different individuals. Tesco gather customer information from the loyalty card scheme and identifies their purchasing habits and behaviour patterns, which are used for segmenting customers based on their needs. Customers are grouped based on their similarities. With this information, Tesco introduced different clubs like the kids club, the food club, the baby and toddler club, Healthy living Club. Market segments are chosen for targeting and a marketing mix strategy is selected for that target market (Jobber 2010:262,584).To develop an effective strategic marketing there should be an upstanding positioning of product and services in the market. Positioning is an iterative and vital process in retail marketing. The main goal of positioning is to develop and maintain a remarkable place in the market for the company and its product. Positioning starts with the product (Kalafatis 2000).Nevertheless, Tes co has a brand image and they are proud of its brand value ( Martenson 2007).Keys to successful positioning is clarity, consistency, competitiveness and credibility. Repositioning is carried out when customer needs or target market changes. Repositioning strategies include image repositioning, product repositioning, intangible repositioning, tangible repositioning (Jobber 2010:285,288). 3. MARKET ORIENTATION Marketing orientation is achieved by marketing concept (Blois 2000: 21). It is defined as all the departments working together to develop and understand customers current and future needs and to meet them to keep the customers satisfied (Hooley 2008: 8). The elements of market orientation include Customer orientation, Competitor orientation, and inter functional orientation. 4. CUSTOMER ORIENTATION Marketing oriented companies are primarily focused on customers. They get the needs and problems of their customers and find a better solution for them (Blois 2000: 22). Tesco strategy is based on loyalty card scheme and gets information about individual customers and their different needs. The club card helps the customers to save their money when they accumulate points in the card. Club card can be used at any Tescos partners (Jobber 2010:583). Tescos objectives and guidelines are aimed directly at customer satisfaction and it is assessed regularly (Hooley 2008: 11). Customer orientation depends on the employee performance. It results in positive outcomes of the company. It determines the relationship quality of the organization and relationship quality highly depends upon the company loyalty (Macintosh 2007). 5. COMPETITOR ORIENTATION The organization should identify the short-term and a long-term capability of the competitors. A deep understanding of the competition is needed. For Tesco the competitive positioning applies at the level of the companies. In UK the leading grocery retailing competitors include Tesco, Sainsburys and Asda (Hooley 2008: 208).We need to understand the competitors profit sources, position in the market, marketing strategies (Best 2004: 7).Tesco collects information about the activities and conduct regular benchmarking against the competitor offerings (Hooley 2008: 12). 6. LONG-TERM PROFIT FOCUS This is the ultimate objective of all the business. The main objectives of Tesco are to be a successful international retailer, to be strong in non-food as in the food business, to open more stores across the world. The International strategy of Tesco requires a long-term approach (Tesco PLC 2009).The decisions of Tesco are guided by long- term plans rather than short -term benefits (Hooley 2008: 12). 7. INTERFUNCTIONAL COORDINATION Interfunctional coordination concerns with the coordination of all company resources to create a value for target customers. To create an impenetrable competitive position, we have to rely on the coordinated efforts of various functions and people within the organizations. Cross-functional relationship plays a decisive role (Hooley 2008: 12). Tesco has a dedicated team approach to develop and deliver market-based customer solutions (Best 2004: 48).They work together and support each other to serve customer .The financial and management department work closely with the operators of the retailer world. Commercial departments make decisions to deliver best products at best possible prices. Corporate purchasing departments work with suppliers. The graduates in Tesco strive to generate revenue. Distribution team works to deliver products in the right time to different stores. The effective systems IT department improve online shopping for customers and they raise the contacts between vari ous business areas to streamline the entire processes. The marketing team of Tesco works with customers to understand their needs and current trends. The property and engineering department do all the support works of the stores (Hooley 2008: 12). 8. ORGANISATIONAL CULTURE Marketing orientation can be described as a variety of organizational culture that places the highest priority to establish and maintain the best customer value while considering the interests of stakeholders like investors, employees, suppliers (Blois 2000: 21). The core purpose of Tesco is to create value for customers to earn their lifetime loyalty (Tesco PLC 2009). All the staffs work like a team .They gives respect each other and treat customers in a way they feel satisfied. Face to face meetings, trips are conducted and Staffs are rewarded for their work they do. They offer discounts and benefits for the staffs also provide more salaries, training, flexible working hours and health and safety measures are observed as compared to other retailers. Tesco welcomes all people regardless of age, sex, ethnicity etc. Human rights policies are applied to all members (Tesco PLC 2009). Store Loyalty is the output of customer satisfaction and customers will visit the store regularly. All e mployees understand their responsibilities to create satisfied customers (Martenson 2007). 9. TESCO STRATEGIES Tesco has a well-established strategy for their business success. About 70% of the trading and profit is from UK. They are the market leaders in markets outside UK. They have four different store formats like Express, Metro, Superstore, Extra and one trial format Home plus, for non-food and clothing. As an international retailer, they mainly focus on the local customer needs and understand them. They make sure the board appeal. They have various own brands of superior quality to customers to compliment their style of living. Tesco looks after the people working with them (Tesco PLC 2009). Market Corporate responsibility is an opening for growth. The values are the no one tries harder for customers and treat people how they want to be treated (Tesco PLC 2009). The Tesco steering wheel represents performance and is a strategy-driving tool. (Tesco PLC 2009). A sale in non-food is a key part of the strategy. They provide with the best quality and price. Tescos non-food includes electrical, home entertainment, clothing, health and beauty, stationery, bookshop and soft furnishings, seasonal goods, opticians and pharmacies (Tesco PLC 2009). In retailing services, Tesco offers more to the customers. Tesco personal finance has products from credit cards to insurance. Online grocery shopping is made effortless with Tesco.com. Tesco Telecoms offers a wide range of services from mobile network, home phone service, internet access and an internet phone service (Tesco PLC 2009). The Success of Tesco depends on trust and satisfaction of the customers. Overall, Tesco has a strong marketing orientation and compelling marketing strategies which results in the customer satisfaction and the higher levels of profitability. Every Little Helps Tesco to be a market leader (Tesco PLC 2009). 10. COMPETITIVE ADVANTAGE As Armstrong (2005) defined, competitive advantage is the advantage over competitors obtained by providing better value to customer. It is important to company who wants to win the customers and establish a profitable relationship with them (Armstrong Kotler, 2005). Before the organisation is choosing the right competitive advantage on which to build up its competitive strategies it must analyze the industry environment normally by using the porters 5 forces analysis. 11. Porters Five Forces Analysis Introduced by Michael Porter in 1979, Porters 5 Forces is a powerful tool to analyse the attractiveness of an industry. This framework involves a relationship between competitors within an industry, potential competitors, suppliers, buyers. It helps management to understand both the strength of the current competitive position, and the strength of a position organization want to be. (Michael Porter, 2008) A diagram below shows the Porters 5 forces clearly. 12. Threat of New Entry: As porter said the ability of people who newly enter your market might affect your power. If the barrier to entry the market is low and your have little protection for current position, then the new competitors can easily enter the market and weaken your position. (Michael Porter, 2008). In terms of new entrants Tesco does not have much threat because of the high barriers for new comer to entry into the supermarket industry. According to the TNS (Taylor Nelson Sofres, the leading market research group) data Tesco occupies over one third of grocery market share in UK, and is along with Asda, Saintsburys, Morrisons become the big four which has hold over 68% of UK overall grocery market. This strong solid position makes Tesco the market leader and giant in UK supermarket industry. Due to the massive market share has been hold by the big four, the barriers for new entrants are obviously quite high. It is hard for new retailer to obtain the market share and challenge the existing powerfu l player such as Tesco. In addition, another high barrier for new entrants is the supermarket industry needs huge capital and personnel involved but needs long time to get the return. Therefore, there are high barrier for new retailers entry into the existing supermarket industry dominated by big four. Thus, if Tesco sustains its strong position in the market it will have less threat from new entrants. 13. The power of buyer: According to Porter the buyers have the power to drive price down. Small number of buyers and powerful buyers for a company can likely having greater power on driving the price (Michael Porter, 2008). Generally say, in supermarket industry there is little bargain power for buyers with supermarket because all the prices are fixed price. Moreover, the bigger number of consumers will reduce the power of buyers. Therefore, it is little power of buyers to Tesco due to huge number of customers and little bargain power of buyers in this industry. However, customers can still switch buying from one supermarket to another by many factors. First, the price is the primary factor determinates customers buying activities. In this respect, Tescos strategy is based on its cost advantages. The organization aims to be the best value retailer. Tesco stated its price has been cut by 17% between 2000 and 2006; even facing the higher energy price challenge during the recent recession Tescos price has bee n dropped down by 1.8% last year. Second, due to the differentiation of product is little in the supermarket industry; customers can switch buying easily, thus, to attract and keep customers is relying on their loyalty to the store. Tescos report claims it has the UK number one loyalty card scheme and it has over 13 millions active Clubcard holders. Overall, the power of buyer is little to Tesco and Tesco has big advantages on low price and customer loyalty. 14. Power of suppliers Porter said the suppliers also have power to drive up the price. The power of driven is determined by the number and the strength of suppliers. To the Britain biggest grocery supermarket Tesco, the power of supplier is very little because Tesco has vast numbers of supplier across overall markets. The overwhelming market power of Tesco makes suppliers have no bargain power to it; instead, some of suppliers rely on Tesco. As a buyer Tesco has huge demand and great power to the supplier. However, Tesco also relys on their suppliers to achieve its objectives, without those suppliers Tesco could not deliver best value goods to the customers. Therefore, Tesco has established the long term constructive partnership with suppliers. According to Tescos report, it has over 1,500 suppliers who have been working with Tesco for five years or more. Based on a survey taken in 2008 by Tesco, there were over 90% of UK suppliers thought Tesco was trustworthy. Moreover, Tesco also provide the opportunit ies to small producers and local suppliers. For example, Tesco has opened five new regional buying offices around Britain and hosted regional road shows to attract and increase the number of local suppliers for selling their goods through Tesco. As the result, the small suppliers get more business opportunities meanwhile they help Tesco getting hundreds of new lines into stores. In sum, Tesco has little threat from power of supplier and company achieved its objectives by establishing the trustable partnership with suppliers. 15. The Threat of substitutes Porter introduced this threat as the other industry or business has the ability to substitute you and attract your customers. Although Tesco has head position in the supermarket industry, somehow, the substitutes still exist. For example, eating-out is a substitute to buying food from supermarket. However, a recent survey by analyst Buckingham Research has found that 75% of British families will stay at home during the recession rather than eating out. Under recession, the threat of eating-out to supermarket is less than ever. Another substitute worth to be considered is the online shopping. Nowadays, as the technology growing fast the online shopping becomes easy and trendy. However, it can not completely substitute the real life shopping especially for the food purchase. The technical problem, delivery problem and communication problem may bother people to buy online. Moreover, the real life shopping is also a part of social life to most of people, which would be simply substitute by clicking screen. In sum, the threat of substitute to Tesco is higher than buyer, supplier and new entrant. 16. The Threat of Competitive Rivalry: This threat comes from the competitors and also is affected by the new entry, substitute, power of buyer and supplier. The threat of competitive rivalry to Tesco is high although it is the largest grocery supermarket in UK. Asda, Sainsburys and Morrison are the three main competitors of Tesco. These three companies also have big portion of market share and compete with Tesco through price, product and promotions. The competition between the main grocery supermarkets remains fierce. Tesco has been reported that the market share has been losing and dipping in UK market since 2009 by many main Medias such as Times, BBC news and Guardian. Reports said according to the last figures of 2009 Tescos market share dropped from 31.3% to 30.7% of UK grocery sales. Meanwhile, Asdas market share rose to 17 % from 16.7 % and Morrisons went up to 12.1% from 11.7 %. TNS reported against the UK grocery sales rise 6%, Tescos sales rose 4% which below the market growth. However, Morrisons and Asda were all found beyond the growth of the market, seeing sales rise 9.7% and 7.2%. Moreover, the discounter supermarkets Aldi and Lidl also compete with Tesco as consumer cut back on spending during the recession. In addition, TNS also claimed that Waitrose, the John Lewis-own supermarket as the up-market grocer is fast growing in grocery market. On the other hand, because Tesco also set foot in non-food industry there are so many competitors such as Shell, BP, Amazon, O2, etc. To sum up, Tesco has highly threat from many competitors in both food and non-food industry. Therefore, Tesco must take its competitive advantages to prevent from threats of competitors. 17. Competitive Advantage of Tesco Through the porters 5 forces analysis the competitive advantages of Tesco can be outlined. First, the significant market power is the big advantage of Tesco. The great market power makes Tesco is able to put up barrier to new entrants and weaken the power of buyer and supplier; it also gives Tesco ability to beat the competitors. Second, namely cost advantage, the big economic scale enables Tesco to reduce the cost at extremely low level and thereby providing the low price to customers. Third, diversification makes Tesco has a further advantage to win the market because Tesco expands the broad markets such as financing, telecom and retail service rather than just food market and spread its business worldwide. To sum up, if Tesco follows its competitive strategy by aware of the threats and competitive advantages, it will keep the strong position in the industry and beat its competitors. 18. MARKETING MIX Firstly, the term Marketing Mix was widely adopted after Neil H. Boren published his article The Concept of the Marketing Mix in 1964, where he described marketing managers as a mixer of ingredients. The ingredients in Borens marketing mix included product, planning, pricing, packaging, branding, distribution channels, personal selling, advertising, promotions, display, servicing, physical handling, fact finding and analysis. Which was later grouped into four categories by E. Jerome McCarthy, today know as the 4Ps of marketing, shown below However, some people argue that along with the Marketing Mix 4 Ps concept, we should add another 2 Ps, which are people and packaging. 19. PRODUCT It is rare to discuss price without the presence of a product and to enable us understand the link between Price and Product. Kotler Armstrong (2006) define a product as anything that can be presented to a consumer for attention, acquisition, use, or consumption that might satisfy a want or need. They further define a consumer product as the product bought by the final consumer for personal consumption. According to Ferrell (2005), the product is the core of the marketing mix strategy in which retailers can offer consumers symbolic and experiential attributes to differentiate products from competitors. However, it is also concerned with what the product means to the consumer. Product is about quality, design, features, brand name and sizes (Borden, 1984). Wulf et.al. (2005) found that private label products could offer even better quality than national brands but at a lower price. The domestic competitor reacts to the intensifying price competition by engaging in selective price cha nges. A product is a physical good, service, idea, person, or place that is capable of offering tangible and intangible attributes that individuals or organizations regard as so necessary, worthwhile or satisfying that they are prepared to exchange money, patronage or some other unit of value to acquire it. (Blythe 2007) Core products: Core Products are the core benefit that is being sought by the consumer by buying the product, like the cheaper call rates and ease of recharge top up available to Tesco Mobile customers. Actual /Tangible products: Actual Products are all the tangible features/benefits that are associated with the core product such as its features or design, level of quality, packaging, size. There is no clear distinction between a pure tangible product and a service. The Tescos give away deals for the new 3G i-phone deal Augmented products: are the intangible features/benefits associated with the core actual product such as the branding, warrantees, delivery, guarantee, and after sales service. Tesco mobile, for example, is a tangible product, but it often comes with a warranty and software updates. A firmsproduct line refers to the variety of similar commodities that the firm holds, Tesco for example, makes a large range of inter-related goods, Many of Tesco stores stock over 40,000 product lines. Even a Tesco Express stores stock a choice of well over 2,000 lines. ProductDepthrefers to the variety of commodities offered within each product line. Tesco stores stock : Healthy Living products, Free From products for people with food allergies and intolerances, Special healthy Kids snacks and Organic product lines and the recent announcement by the Tescobank CEO Benny Higgins of plans to launch an assault on the mortgage market by the end of 2010, hoping to take advantage of the current problems in the sector. Targeted at providingTescocustomers with financial advice, car and home insurance credit cards, mortgages and current accounts.(MINTEL 2009). Products often go through alife cycle.Initially, at the introduction stage a product is launched. Since the product is not well known and is usually expensive (e.g. the , as). Eventually, many products reach agrowthphase where sales increases dramatically. More firms enter with their models of the product, sometimes with added innovations. Unfortunately, the product reaches amaturitystage where little growth is sighted. For example, in the UK, almost every household has at least one stereo sound system. Some products may also reach adeclinestage, usually because the product is swapped for something better. For example, CDplayers experienced declining sales as more consumers switched to MP3 players and i-pods. Ansoff Theory is a series of suggested growth strategies that set the direction for the business plan. illustrated below Market Penetration: here the business strategy focuses on selling existing products in existing markets.This strategy aims at four major objectives: Maintaining the market share of current products Securing growth market Dominance Drive out competitors with support of an aggressive promotional campaign and favorable price strategy Increase product usage by existing customers e.g. With the Tesco Loyalty Club card scheme. Market Development: here the business strategy seeks to sell its existing product into a new market. The various approaches to this include: New geographical markets e.g.- exporting Tesco UK products to the Express shops in Ireland and Malaysia New Product Dimension or Packaging New Distributional channel Implementing different pricing policies for different markets segments Product Development: refers to a growth strategy where new products are initiated in existing markets. This often requires development of new competencies in the case of Tesco Bank and its new job vacancies for competencies in the financial sector. Diversification points to the growth strategy where a business markets a new commodity in a new market. Unfortunately, for this strategy to be adopted a clear objective of its advantages should be explored and risk assessments carried out seeing as the business may have little or no experience in the new area. Roughly one quarter of Tescos sales, was own label. Many leading retailing companies have substantial grocery interests. Of the top 25 companies in 1978, 22 were involved in groceries retailing, of which 10 can be considered leading firms in the groceries sector [Akehurst, 1983: 169, Table 5] 20. Price : Price refers to the value assigned to something by the seller to something purchased, offered for sale, to a buyer as their willingness to pay for the product and services delivered (Gilbert 1999). Price is the only element in the marketing mix that is revenue generating- all of the others are costs. It should therefore, be used as an active instrument of strategy in the major areas of marketing decision making. Pricing in the international setting is more complicated than in the domestic market, because of factors such as government influence and additional costs (Becker and Thorelli 1980). The price of an item is an important influence on the value of sales made. In theory, price is really determined by the discovery of what customers perceive is the value of the item on sale. Recent research has shown that demand-based pricing is associated with higher retailer gross margins; whereas past price dependence is associated with, lower retailer gross margins (Nijs, Srinivasan, and Pau wels 2007). There are a number of pricing policies used by Tesco today, which include: 21. Market-led Pricing: also known as competitive pricing, this simply accepts the price which competitors are charging for a product and then price its product at the same level or slightly lower in order to gain some advantage over competitors. Significantly found in markets where there is close competitors. For a company like TESCO it is important to monitor other competitors and in order to maintain customer loyalty against discounters, the adoption of a more aggressive pricing strategy was launch by the advent of budget private label ranges and backed up by advertising focusing on price comparisons. Despite challenges due to rising energy prices, but with innovations such as the reusable plastic trays, which was introduced in the fresh food areas have helped make savings these savings are pass on to customers. According to the OFT this led to a fall in real food price between 2000-2005.as shown below 22. Cost-Based Pricing: also known as cost plus Pricing, involves working out the businesss total fixed and variable costs and then adding a percentage of profit. Here the business has to consider the total number of items that it plans to produce and sell. The big advantage of cost-based pricing for TESCO is that the company is guaranteed to make a profit on its sales since it has covered its costs. However, in operating cost-based pricing it is very important to be aware of competitors price. However, this poses a threat when businesses are unable to sell the expected quantity of the product, perhaps because competitors are offering the same goods at a lower price. 23. Price wars In a competitive market such as grocery market, businesses sometimes engage in price wars in which prices of some goods are slashed to a very low price in order to secure sales. Price wars swamped grocery retailers, as the switch to private labels from branded packaged food continued to gather pace. For instance, Tesco and ASDA propose freezing of tax on some products at 15% despite an increase in rates to 17.5%(MMR 2010) This is risky because advantages gained are short-lived and rival, businesses tend to respond by slashing prices even further. If pursued long enough, price wars would cut profits seriously and in the end, only customers benefits by the low prices. 24. PENETRATION PRICING 25. ECONOMY PRICING: Stores such as TESCO, which allegedly charge the lowest prices, attract many consumers based on this conception alone (Peter Donnely, 2007). Among retail stores, the pricing strategy has become the fundamental point, as they need to compete in terms of pricing to lure more customers. Berman (1996) added that among the pricing policies which are of major concern to retail store outlets are the High-Low Pricing and Every Day Low Pricing (EDLP) strategies. This is sighted in operators who have significant economies of scale and buying power (Gilbert 1999). 26. VALUE PRICING This ensues where external factors such as the recession or increased competition forces companies to provide VALUE product and services to retain sales, they are especially important to families on a budget and have made a significant contribution to making healthy food accessible to all. Tesco now has in store 95 fresh fruit and vegetable value lines, and are working with the Pre-School Learning Alliance to help parents and children in some of the UKs most deprived areas make healthier choices. Value pricing may have a negative impact on the profit margin of the company (tesco.com N.D). 27. GEOGRAPHICAL PRICING This is evident where there are variations in price and demand in different parts of the world. TESCOs prices are a little higher in some town centre and neighbourhood stores because of higher overhead costs (mainly rents and rates). These costs are spread over a smaller volume of sales, and can only be recovered by charging prices that are, on average, higher. Example was when Tesco first moved into Ireland the products it sold was more expensive than they were in their UK stores (Irish Times 1998). This was because the UK suppliers were charging the Ireland stores more than they were charging the UK stores. This triggered some conspiracies and allegiances between key stakeholders in the industry resulting in a widespread anti-Tesco campaign (Poole and Clark 2002). In Conclusion Pricing a product too high or too low could mean a loss of sales for the organization. Therefore, appropriate pricing strategies and policies should be put in place for the various market segments, to ensure 28. PROMOTION Significant P in Marketing Mix 4P (Product, Price, Promotion and Place). Although the 4P characterization has led to widespread use of the term promotion for describing communications with prospects and customers, the term marketing communications is preferred by most marketing practitioners as well as by many educators. Consider that we may want to use marketing communications to refer to the collection of advertising, sales promotions, public relations, event marketing, and other communication devices. Promotion is considered as Sales Promotion (Shimp 2007). Marketing Communication is used by organisations to communicate with customers with respect to their product offerings. In this sense, Marketing Communication is one side of the communication process with customers. Market research, in which suppliers seek to elicit information on consumer requirements from consumers, is the complementary component of the communication process. The following summarises this very simply: (Rowley 1998). According to Rowley (1998) producer should communicate to reach the customers and in turn should listen to the customers needs and requirements to enhance the product and service. Tesco proudly announced that one of the reasons to its Success is listening to their Customers and its suppliers. Tesco has adopted multiple qualitative research techniques to reach their customers such as focus groups, accompanied shops, home visits to collect the feedback and respond quickly with corrective measures. Modestly they say, Its simple we listen and respond, providing customers with Marketing Analysis of Tesco Marketing Analysis of Tesco 1.ORGANIZATIONS ORIENTATION An organization orientation depends upon the marketing concept and the market orientations, which are the foundations of strategic marketing. Marketing concept exists on the fusion of all marketing activities. When they are combined, the company can achieve higher profitability (Hooley 2008: 6, 7). Tesco has developed a strategic customer relationship management which builds and keeps a valued customer awareness and powerful brand engagement. Its position in UK is strengthened by overtaking Sainsbury in 1995 and by its online home grocery service (Jobber 2010:583). 2. MARKET SEGMENTATION, POSITIONING, TARGET MARKETING Market segmentation is the process of understanding the characteristics and demand of different individuals. Tesco gather customer information from the loyalty card scheme and identifies their purchasing habits and behaviour patterns, which are used for segmenting customers based on their needs. Customers are grouped based on their similarities. With this information, Tesco introduced different clubs like the kids club, the food club, the baby and toddler club, Healthy living Club. Market segments are chosen for targeting and a marketing mix strategy is selected for that target market (Jobber 2010:262,584).To develop an effective strategic marketing there should be an upstanding positioning of product and services in the market. Positioning is an iterative and vital process in retail marketing. The main goal of positioning is to develop and maintain a remarkable place in the market for the company and its product. Positioning starts with the product (Kalafatis 2000).Nevertheless, Tes co has a brand image and they are proud of its brand value ( Martenson 2007).Keys to successful positioning is clarity, consistency, competitiveness and credibility. Repositioning is carried out when customer needs or target market changes. Repositioning strategies include image repositioning, product repositioning, intangible repositioning, tangible repositioning (Jobber 2010:285,288). 3. MARKET ORIENTATION Marketing orientation is achieved by marketing concept (Blois 2000: 21). It is defined as all the departments working together to develop and understand customers current and future needs and to meet them to keep the customers satisfied (Hooley 2008: 8). The elements of market orientation include Customer orientation, Competitor orientation, and inter functional orientation. 4. CUSTOMER ORIENTATION Marketing oriented companies are primarily focused on customers. They get the needs and problems of their customers and find a better solution for them (Blois 2000: 22). Tesco strategy is based on loyalty card scheme and gets information about individual customers and their different needs. The club card helps the customers to save their money when they accumulate points in the card. Club card can be used at any Tescos partners (Jobber 2010:583). Tescos objectives and guidelines are aimed directly at customer satisfaction and it is assessed regularly (Hooley 2008: 11). Customer orientation depends on the employee performance. It results in positive outcomes of the company. It determines the relationship quality of the organization and relationship quality highly depends upon the company loyalty (Macintosh 2007). 5. COMPETITOR ORIENTATION The organization should identify the short-term and a long-term capability of the competitors. A deep understanding of the competition is needed. For Tesco the competitive positioning applies at the level of the companies. In UK the leading grocery retailing competitors include Tesco, Sainsburys and Asda (Hooley 2008: 208).We need to understand the competitors profit sources, position in the market, marketing strategies (Best 2004: 7).Tesco collects information about the activities and conduct regular benchmarking against the competitor offerings (Hooley 2008: 12). 6. LONG-TERM PROFIT FOCUS This is the ultimate objective of all the business. The main objectives of Tesco are to be a successful international retailer, to be strong in non-food as in the food business, to open more stores across the world. The International strategy of Tesco requires a long-term approach (Tesco PLC 2009).The decisions of Tesco are guided by long- term plans rather than short -term benefits (Hooley 2008: 12). 7. INTERFUNCTIONAL COORDINATION Interfunctional coordination concerns with the coordination of all company resources to create a value for target customers. To create an impenetrable competitive position, we have to rely on the coordinated efforts of various functions and people within the organizations. Cross-functional relationship plays a decisive role (Hooley 2008: 12). Tesco has a dedicated team approach to develop and deliver market-based customer solutions (Best 2004: 48).They work together and support each other to serve customer .The financial and management department work closely with the operators of the retailer world. Commercial departments make decisions to deliver best products at best possible prices. Corporate purchasing departments work with suppliers. The graduates in Tesco strive to generate revenue. Distribution team works to deliver products in the right time to different stores. The effective systems IT department improve online shopping for customers and they raise the contacts between vari ous business areas to streamline the entire processes. The marketing team of Tesco works with customers to understand their needs and current trends. The property and engineering department do all the support works of the stores (Hooley 2008: 12). 8. ORGANISATIONAL CULTURE Marketing orientation can be described as a variety of organizational culture that places the highest priority to establish and maintain the best customer value while considering the interests of stakeholders like investors, employees, suppliers (Blois 2000: 21). The core purpose of Tesco is to create value for customers to earn their lifetime loyalty (Tesco PLC 2009). All the staffs work like a team .They gives respect each other and treat customers in a way they feel satisfied. Face to face meetings, trips are conducted and Staffs are rewarded for their work they do. They offer discounts and benefits for the staffs also provide more salaries, training, flexible working hours and health and safety measures are observed as compared to other retailers. Tesco welcomes all people regardless of age, sex, ethnicity etc. Human rights policies are applied to all members (Tesco PLC 2009). Store Loyalty is the output of customer satisfaction and customers will visit the store regularly. All e mployees understand their responsibilities to create satisfied customers (Martenson 2007). 9. TESCO STRATEGIES Tesco has a well-established strategy for their business success. About 70% of the trading and profit is from UK. They are the market leaders in markets outside UK. They have four different store formats like Express, Metro, Superstore, Extra and one trial format Home plus, for non-food and clothing. As an international retailer, they mainly focus on the local customer needs and understand them. They make sure the board appeal. They have various own brands of superior quality to customers to compliment their style of living. Tesco looks after the people working with them (Tesco PLC 2009). Market Corporate responsibility is an opening for growth. The values are the no one tries harder for customers and treat people how they want to be treated (Tesco PLC 2009). The Tesco steering wheel represents performance and is a strategy-driving tool. (Tesco PLC 2009). A sale in non-food is a key part of the strategy. They provide with the best quality and price. Tescos non-food includes electrical, home entertainment, clothing, health and beauty, stationery, bookshop and soft furnishings, seasonal goods, opticians and pharmacies (Tesco PLC 2009). In retailing services, Tesco offers more to the customers. Tesco personal finance has products from credit cards to insurance. Online grocery shopping is made effortless with Tesco.com. Tesco Telecoms offers a wide range of services from mobile network, home phone service, internet access and an internet phone service (Tesco PLC 2009). The Success of Tesco depends on trust and satisfaction of the customers. Overall, Tesco has a strong marketing orientation and compelling marketing strategies which results in the customer satisfaction and the higher levels of profitability. Every Little Helps Tesco to be a market leader (Tesco PLC 2009). 10. COMPETITIVE ADVANTAGE As Armstrong (2005) defined, competitive advantage is the advantage over competitors obtained by providing better value to customer. It is important to company who wants to win the customers and establish a profitable relationship with them (Armstrong Kotler, 2005). Before the organisation is choosing the right competitive advantage on which to build up its competitive strategies it must analyze the industry environment normally by using the porters 5 forces analysis. 11. Porters Five Forces Analysis Introduced by Michael Porter in 1979, Porters 5 Forces is a powerful tool to analyse the attractiveness of an industry. This framework involves a relationship between competitors within an industry, potential competitors, suppliers, buyers. It helps management to understand both the strength of the current competitive position, and the strength of a position organization want to be. (Michael Porter, 2008) A diagram below shows the Porters 5 forces clearly. 12. Threat of New Entry: As porter said the ability of people who newly enter your market might affect your power. If the barrier to entry the market is low and your have little protection for current position, then the new competitors can easily enter the market and weaken your position. (Michael Porter, 2008). In terms of new entrants Tesco does not have much threat because of the high barriers for new comer to entry into the supermarket industry. According to the TNS (Taylor Nelson Sofres, the leading market research group) data Tesco occupies over one third of grocery market share in UK, and is along with Asda, Saintsburys, Morrisons become the big four which has hold over 68% of UK overall grocery market. This strong solid position makes Tesco the market leader and giant in UK supermarket industry. Due to the massive market share has been hold by the big four, the barriers for new entrants are obviously quite high. It is hard for new retailer to obtain the market share and challenge the existing powerfu l player such as Tesco. In addition, another high barrier for new entrants is the supermarket industry needs huge capital and personnel involved but needs long time to get the return. Therefore, there are high barrier for new retailers entry into the existing supermarket industry dominated by big four. Thus, if Tesco sustains its strong position in the market it will have less threat from new entrants. 13. The power of buyer: According to Porter the buyers have the power to drive price down. Small number of buyers and powerful buyers for a company can likely having greater power on driving the price (Michael Porter, 2008). Generally say, in supermarket industry there is little bargain power for buyers with supermarket because all the prices are fixed price. Moreover, the bigger number of consumers will reduce the power of buyers. Therefore, it is little power of buyers to Tesco due to huge number of customers and little bargain power of buyers in this industry. However, customers can still switch buying from one supermarket to another by many factors. First, the price is the primary factor determinates customers buying activities. In this respect, Tescos strategy is based on its cost advantages. The organization aims to be the best value retailer. Tesco stated its price has been cut by 17% between 2000 and 2006; even facing the higher energy price challenge during the recent recession Tescos price has bee n dropped down by 1.8% last year. Second, due to the differentiation of product is little in the supermarket industry; customers can switch buying easily, thus, to attract and keep customers is relying on their loyalty to the store. Tescos report claims it has the UK number one loyalty card scheme and it has over 13 millions active Clubcard holders. Overall, the power of buyer is little to Tesco and Tesco has big advantages on low price and customer loyalty. 14. Power of suppliers Porter said the suppliers also have power to drive up the price. The power of driven is determined by the number and the strength of suppliers. To the Britain biggest grocery supermarket Tesco, the power of supplier is very little because Tesco has vast numbers of supplier across overall markets. The overwhelming market power of Tesco makes suppliers have no bargain power to it; instead, some of suppliers rely on Tesco. As a buyer Tesco has huge demand and great power to the supplier. However, Tesco also relys on their suppliers to achieve its objectives, without those suppliers Tesco could not deliver best value goods to the customers. Therefore, Tesco has established the long term constructive partnership with suppliers. According to Tescos report, it has over 1,500 suppliers who have been working with Tesco for five years or more. Based on a survey taken in 2008 by Tesco, there were over 90% of UK suppliers thought Tesco was trustworthy. Moreover, Tesco also provide the opportunit ies to small producers and local suppliers. For example, Tesco has opened five new regional buying offices around Britain and hosted regional road shows to attract and increase the number of local suppliers for selling their goods through Tesco. As the result, the small suppliers get more business opportunities meanwhile they help Tesco getting hundreds of new lines into stores. In sum, Tesco has little threat from power of supplier and company achieved its objectives by establishing the trustable partnership with suppliers. 15. The Threat of substitutes Porter introduced this threat as the other industry or business has the ability to substitute you and attract your customers. Although Tesco has head position in the supermarket industry, somehow, the substitutes still exist. For example, eating-out is a substitute to buying food from supermarket. However, a recent survey by analyst Buckingham Research has found that 75% of British families will stay at home during the recession rather than eating out. Under recession, the threat of eating-out to supermarket is less than ever. Another substitute worth to be considered is the online shopping. Nowadays, as the technology growing fast the online shopping becomes easy and trendy. However, it can not completely substitute the real life shopping especially for the food purchase. The technical problem, delivery problem and communication problem may bother people to buy online. Moreover, the real life shopping is also a part of social life to most of people, which would be simply substitute by clicking screen. In sum, the threat of substitute to Tesco is higher than buyer, supplier and new entrant. 16. The Threat of Competitive Rivalry: This threat comes from the competitors and also is affected by the new entry, substitute, power of buyer and supplier. The threat of competitive rivalry to Tesco is high although it is the largest grocery supermarket in UK. Asda, Sainsburys and Morrison are the three main competitors of Tesco. These three companies also have big portion of market share and compete with Tesco through price, product and promotions. The competition between the main grocery supermarkets remains fierce. Tesco has been reported that the market share has been losing and dipping in UK market since 2009 by many main Medias such as Times, BBC news and Guardian. Reports said according to the last figures of 2009 Tescos market share dropped from 31.3% to 30.7% of UK grocery sales. Meanwhile, Asdas market share rose to 17 % from 16.7 % and Morrisons went up to 12.1% from 11.7 %. TNS reported against the UK grocery sales rise 6%, Tescos sales rose 4% which below the market growth. However, Morrisons and Asda were all found beyond the growth of the market, seeing sales rise 9.7% and 7.2%. Moreover, the discounter supermarkets Aldi and Lidl also compete with Tesco as consumer cut back on spending during the recession. In addition, TNS also claimed that Waitrose, the John Lewis-own supermarket as the up-market grocer is fast growing in grocery market. On the other hand, because Tesco also set foot in non-food industry there are so many competitors such as Shell, BP, Amazon, O2, etc. To sum up, Tesco has highly threat from many competitors in both food and non-food industry. Therefore, Tesco must take its competitive advantages to prevent from threats of competitors. 17. Competitive Advantage of Tesco Through the porters 5 forces analysis the competitive advantages of Tesco can be outlined. First, the significant market power is the big advantage of Tesco. The great market power makes Tesco is able to put up barrier to new entrants and weaken the power of buyer and supplier; it also gives Tesco ability to beat the competitors. Second, namely cost advantage, the big economic scale enables Tesco to reduce the cost at extremely low level and thereby providing the low price to customers. Third, diversification makes Tesco has a further advantage to win the market because Tesco expands the broad markets such as financing, telecom and retail service rather than just food market and spread its business worldwide. To sum up, if Tesco follows its competitive strategy by aware of the threats and competitive advantages, it will keep the strong position in the industry and beat its competitors. 18. MARKETING MIX Firstly, the term Marketing Mix was widely adopted after Neil H. Boren published his article The Concept of the Marketing Mix in 1964, where he described marketing managers as a mixer of ingredients. The ingredients in Borens marketing mix included product, planning, pricing, packaging, branding, distribution channels, personal selling, advertising, promotions, display, servicing, physical handling, fact finding and analysis. Which was later grouped into four categories by E. Jerome McCarthy, today know as the 4Ps of marketing, shown below However, some people argue that along with the Marketing Mix 4 Ps concept, we should add another 2 Ps, which are people and packaging. 19. PRODUCT It is rare to discuss price without the presence of a product and to enable us understand the link between Price and Product. Kotler Armstrong (2006) define a product as anything that can be presented to a consumer for attention, acquisition, use, or consumption that might satisfy a want or need. They further define a consumer product as the product bought by the final consumer for personal consumption. According to Ferrell (2005), the product is the core of the marketing mix strategy in which retailers can offer consumers symbolic and experiential attributes to differentiate products from competitors. However, it is also concerned with what the product means to the consumer. Product is about quality, design, features, brand name and sizes (Borden, 1984). Wulf et.al. (2005) found that private label products could offer even better quality than national brands but at a lower price. The domestic competitor reacts to the intensifying price competition by engaging in selective price cha nges. A product is a physical good, service, idea, person, or place that is capable of offering tangible and intangible attributes that individuals or organizations regard as so necessary, worthwhile or satisfying that they are prepared to exchange money, patronage or some other unit of value to acquire it. (Blythe 2007) Core products: Core Products are the core benefit that is being sought by the consumer by buying the product, like the cheaper call rates and ease of recharge top up available to Tesco Mobile customers. Actual /Tangible products: Actual Products are all the tangible features/benefits that are associated with the core product such as its features or design, level of quality, packaging, size. There is no clear distinction between a pure tangible product and a service. The Tescos give away deals for the new 3G i-phone deal Augmented products: are the intangible features/benefits associated with the core actual product such as the branding, warrantees, delivery, guarantee, and after sales service. Tesco mobile, for example, is a tangible product, but it often comes with a warranty and software updates. A firmsproduct line refers to the variety of similar commodities that the firm holds, Tesco for example, makes a large range of inter-related goods, Many of Tesco stores stock over 40,000 product lines. Even a Tesco Express stores stock a choice of well over 2,000 lines. ProductDepthrefers to the variety of commodities offered within each product line. Tesco stores stock : Healthy Living products, Free From products for people with food allergies and intolerances, Special healthy Kids snacks and Organic product lines and the recent announcement by the Tescobank CEO Benny Higgins of plans to launch an assault on the mortgage market by the end of 2010, hoping to take advantage of the current problems in the sector. Targeted at providingTescocustomers with financial advice, car and home insurance credit cards, mortgages and current accounts.(MINTEL 2009). Products often go through alife cycle.Initially, at the introduction stage a product is launched. Since the product is not well known and is usually expensive (e.g. the , as). Eventually, many products reach agrowthphase where sales increases dramatically. More firms enter with their models of the product, sometimes with added innovations. Unfortunately, the product reaches amaturitystage where little growth is sighted. For example, in the UK, almost every household has at least one stereo sound system. Some products may also reach adeclinestage, usually because the product is swapped for something better. For example, CDplayers experienced declining sales as more consumers switched to MP3 players and i-pods. Ansoff Theory is a series of suggested growth strategies that set the direction for the business plan. illustrated below Market Penetration: here the business strategy focuses on selling existing products in existing markets.This strategy aims at four major objectives: Maintaining the market share of current products Securing growth market Dominance Drive out competitors with support of an aggressive promotional campaign and favorable price strategy Increase product usage by existing customers e.g. With the Tesco Loyalty Club card scheme. Market Development: here the business strategy seeks to sell its existing product into a new market. The various approaches to this include: New geographical markets e.g.- exporting Tesco UK products to the Express shops in Ireland and Malaysia New Product Dimension or Packaging New Distributional channel Implementing different pricing policies for different markets segments Product Development: refers to a growth strategy where new products are initiated in existing markets. This often requires development of new competencies in the case of Tesco Bank and its new job vacancies for competencies in the financial sector. Diversification points to the growth strategy where a business markets a new commodity in a new market. Unfortunately, for this strategy to be adopted a clear objective of its advantages should be explored and risk assessments carried out seeing as the business may have little or no experience in the new area. Roughly one quarter of Tescos sales, was own label. Many leading retailing companies have substantial grocery interests. Of the top 25 companies in 1978, 22 were involved in groceries retailing, of which 10 can be considered leading firms in the groceries sector [Akehurst, 1983: 169, Table 5] 20. Price : Price refers to the value assigned to something by the seller to something purchased, offered for sale, to a buyer as their willingness to pay for the product and services delivered (Gilbert 1999). Price is the only element in the marketing mix that is revenue generating- all of the others are costs. It should therefore, be used as an active instrument of strategy in the major areas of marketing decision making. Pricing in the international setting is more complicated than in the domestic market, because of factors such as government influence and additional costs (Becker and Thorelli 1980). The price of an item is an important influence on the value of sales made. In theory, price is really determined by the discovery of what customers perceive is the value of the item on sale. Recent research has shown that demand-based pricing is associated with higher retailer gross margins; whereas past price dependence is associated with, lower retailer gross margins (Nijs, Srinivasan, and Pau wels 2007). There are a number of pricing policies used by Tesco today, which include: 21. Market-led Pricing: also known as competitive pricing, this simply accepts the price which competitors are charging for a product and then price its product at the same level or slightly lower in order to gain some advantage over competitors. Significantly found in markets where there is close competitors. For a company like TESCO it is important to monitor other competitors and in order to maintain customer loyalty against discounters, the adoption of a more aggressive pricing strategy was launch by the advent of budget private label ranges and backed up by advertising focusing on price comparisons. Despite challenges due to rising energy prices, but with innovations such as the reusable plastic trays, which was introduced in the fresh food areas have helped make savings these savings are pass on to customers. According to the OFT this led to a fall in real food price between 2000-2005.as shown below 22. Cost-Based Pricing: also known as cost plus Pricing, involves working out the businesss total fixed and variable costs and then adding a percentage of profit. Here the business has to consider the total number of items that it plans to produce and sell. The big advantage of cost-based pricing for TESCO is that the company is guaranteed to make a profit on its sales since it has covered its costs. However, in operating cost-based pricing it is very important to be aware of competitors price. However, this poses a threat when businesses are unable to sell the expected quantity of the product, perhaps because competitors are offering the same goods at a lower price. 23. Price wars In a competitive market such as grocery market, businesses sometimes engage in price wars in which prices of some goods are slashed to a very low price in order to secure sales. Price wars swamped grocery retailers, as the switch to private labels from branded packaged food continued to gather pace. For instance, Tesco and ASDA propose freezing of tax on some products at 15% despite an increase in rates to 17.5%(MMR 2010) This is risky because advantages gained are short-lived and rival, businesses tend to respond by slashing prices even further. If pursued long enough, price wars would cut profits seriously and in the end, only customers benefits by the low prices. 24. PENETRATION PRICING 25. ECONOMY PRICING: Stores such as TESCO, which allegedly charge the lowest prices, attract many consumers based on this conception alone (Peter Donnely, 2007). Among retail stores, the pricing strategy has become the fundamental point, as they need to compete in terms of pricing to lure more customers. Berman (1996) added that among the pricing policies which are of major concern to retail store outlets are the High-Low Pricing and Every Day Low Pricing (EDLP) strategies. This is sighted in operators who have significant economies of scale and buying power (Gilbert 1999). 26. VALUE PRICING This ensues where external factors such as the recession or increased competition forces companies to provide VALUE product and services to retain sales, they are especially important to families on a budget and have made a significant contribution to making healthy food accessible to all. Tesco now has in store 95 fresh fruit and vegetable value lines, and are working with the Pre-School Learning Alliance to help parents and children in some of the UKs most deprived areas make healthier choices. Value pricing may have a negative impact on the profit margin of the company (tesco.com N.D). 27. GEOGRAPHICAL PRICING This is evident where there are variations in price and demand in different parts of the world. TESCOs prices are a little higher in some town centre and neighbourhood stores because of higher overhead costs (mainly rents and rates). These costs are spread over a smaller volume of sales, and can only be recovered by charging prices that are, on average, higher. Example was when Tesco first moved into Ireland the products it sold was more expensive than they were in their UK stores (Irish Times 1998). This was because the UK suppliers were charging the Ireland stores more than they were charging the UK stores. This triggered some conspiracies and allegiances between key stakeholders in the industry resulting in a widespread anti-Tesco campaign (Poole and Clark 2002). In Conclusion Pricing a product too high or too low could mean a loss of sales for the organization. Therefore, appropriate pricing strategies and policies should be put in place for the various market segments, to ensure 28. PROMOTION Significant P in Marketing Mix 4P (Product, Price, Promotion and Place). Although the 4P characterization has led to widespread use of the term promotion for describing communications with prospects and customers, the term marketing communications is preferred by most marketing practitioners as well as by many educators. Consider that we may want to use marketing communications to refer to the collection of advertising, sales promotions, public relations, event marketing, and other communication devices. Promotion is considered as Sales Promotion (Shimp 2007). Marketing Communication is used by organisations to communicate with customers with respect to their product offerings. In this sense, Marketing Communication is one side of the communication process with customers. Market research, in which suppliers seek to elicit information on consumer requirements from consumers, is the complementary component of the communication process. The following summarises this very simply: (Rowley 1998). According to Rowley (1998) producer should communicate to reach the customers and in turn should listen to the customers needs and requirements to enhance the product and service. Tesco proudly announced that one of the reasons to its Success is listening to their Customers and its suppliers. Tesco has adopted multiple qualitative research techniques to reach their customers such as focus groups, accompanied shops, home visits to collect the feedback and respond quickly with corrective measures. Modestly they say, Its simple we listen and respond, providing customers with

Thursday, September 19, 2019

Nuclear Energy :: essays research papers

Nuclear Energy During the twentieth century scientists have discovered how to unleash the most powerful energy of all; Nuclear energy. The study of nuclear energy began for the same reasons that most scientific studies are begun; to understand more about the universe and the laws by which the universe works. The more knowledge we have about the universe, the more we can control the world in which we live.   Ã‚  Ã‚  Ã‚  Ã‚  Nuclear energy is contained in the center, or nucleus of an atom. This energy is also known as atomic energy because its obtained from atoms, unfortunately this is not a good choice of words (because many other energies are obtained from atoms). An atomic bomb explosion shows just how powerful muclear energy really is. Such as the underwater explosion of an atomic bomb at Bikini during 1946. This powerful type of energy comes from many things such as atoms and subatomic particles; an atom is a tiny bit of matter that has very little weight. They are much too light to be weighed directly, but scientists have developed methods of determining these tiny weightd by using special labratory instruments. Hydrogen is the lightest of all atoms and carbon atoms weigh twelve times more than the hydrogen atom. Atoms that make up one alement are not like atoms that make up another element.   Ã‚  Ã‚  Ã‚  Ã‚  These (atoms) are not simple particles, their structure is very complexe. They are, in fact, made up of smaller bits of matter called subatomic particles. An atom has two parts. Those two parts are; 1)at the center is a nucleus, a densely packed core composed of two kinds of paticles: protons and neutrons and 2)electrons. The charge in a nucleus of an atom is carried by a particle called a proton, the number of protons in an atom's nucleus is calle the atomic number of the atom. Atomic numbers are always whole numbers such as +92. Each atomic number is always a whole number, and each chemical element has its own atomic number. Protons have a positive electrical charge, yet electrons have a negative charge and since opposite charges attract, it keeps them in their orbits around the nucleus. Neutrons are neutral and weigh a bit more than protons. The breaking apart or joining together of atomic nuclei is called a nuclear reaction. A tramendous amount of energy may be released by a nuclear reaction. Nuclear energy is housed in a nuclear reactor. There are many types of nuclear reactors such as a pressurized water reactor.   Ã‚  Ã‚  Ã‚  Ã‚  There is no specific place where nuclear nergy may be found, neither is there a special geographical place a nuclear power plant must be located.

Wednesday, September 18, 2019

The Health Care Puzzle :: Exploratory Essays Research Papers

The Health Care Puzzle Health care in the United States has improved immensely during the past century. Improved technology has finally allowed us to eliminate deadly disease from our society. Unfortunately, the technology is expensive and has put monetary burdens upon the care receivers. No longer can a middle class American afford the astronomical fees for lifesaving operations in the hospital. Because of this, health insurance, like car insurance, flood insurance or fire insurance, has been established to assure its participant that he or she is able to be provided with the best care possible. Many horrible stories by normal people have shown that it hasn't happened. Deserved health care has not been provided, and many "insured participants" have suffered because of this. The problems of health care in the United States include: questioning of cost reduction techniques, allegations of death and injury, competition between hospitals themselves, and legal loopholes in the system. It's no wonder that medic al care systems are under such scrutiny. One system in particular that has violated the system is the HMO, or Health Maintenance Organizations, a public provider which forces their patient to choose from an assortment of their physicians. Since their establishment, HMOs have gradually decreased the quality of patient health care significantly, especially in hospitals. Debates over the health care provided by HMOs have arisen in many cases. For an alarming majority, organizations like the HMO are the only affordable option for providing health care. Since most people could never afford such costs as expensive surgeries, they have turned to HMOs to provide them with care, paid via a monthly premium. A variety of services can be offered to patients in one familiar place. In addition, the doctors are good because they are screened before acceptance by other qualifying physicians. Procedures are also given more objectively, because of no extra fee incentives for the physicians in prepaid programs, where the goal is to lower costs. Also, costs are about the same for every visit, and claim forms are kept at a minimum. Another advantage of companies like HMO is that there is a familiarity between the physicians of the HMO group. Specialists of all kinds can relate to each other because they are in a cooperative working environment. In contrast, disadvanta ges exist with these health providers. Since patients depend on them for care, they must trust the HMO also. This means that their health can be damaged because of a doctor's faulty decision making, instead of the patient's.

Tuesday, September 17, 2019

Ethics Competency

Also, cases Like stealing are hard to report since collecting evidence Is not always easy unless the act is captured by a security camera or another employee witnesses the same situation. 2. Waste My answer to this question was NO, as I feel that waste is hard to be defined and measured. Waste can be as simple as waste of paper, wasting valuable work time where tasks can be performed or wasting resources such as not matching up employee's potentials with the type of work performed. Waste of paper is something very simple and can be quickly corrected by setting up an environmental awareness policy at the workplace.But, waste of valuable work time or resources Is more serious, especially If It affects everyone else on the team (I. E. ) deliverables to the client and would have to be reported to a superior. 3. Mismanagement My answer to this question is YES, as mismanagement might lead to waste of resources and time. This also leads to frustration amidst employees as they might have to repeat a task over and over again due to mismanagement of Information or work long hours due to miscalculation of time.This should be reported to a superior as mismanagement over time leads to economical problems in an organization as more money has to be spent to fix something that should have been done right in the first place. Safety Problems 4. My answer to this question Is YES, as workplace safety Is top portly as It affects the life of employees, productivity of the team and also costs an employer a lot of money in worker's coma and employee's compensation. Workplace safety is very important and needs to be reported as the damages caused by safety issues might involve one or several people and may turn out to be fatal if neglected. . Sexual Harassment and quality of work. Many employees may not report this issue for fear of losing their jobs, but it is important to report such behavior to stop the issue from occurring gain and to protect the overall morale of the team. It is g ood to collect evidence, such as taped conversations or emails so that the person is unable to deny his/her behavior. 6. Unfair Discrimination My answer to this question is YES, as the corporate culture today is very diverse and people from various countries and cultures work together. Unfair discrimination on the basis of race, religion, culture, sexual orientation etc†¦ s very demoralizing and brings down an employee's morale. Unfair discrimination also leads to stereotyping as the group or individual who faces discrimination feels that no matter how good hey perform, it will never be acceptable. Unfair discrimination needs to be reported as it squashes good talent, new ideas and innovation. Good support from superiors above managers is necessary to curb discrimination. It is also helpful to collect evidence in the form of emails or support from other employees who have experienced similar discrimination. Legal Violation and Financial Reporting 7.My answer to both of these is YES, as legal and financial violations both face serious consequences from the Judicial system and the company might incur huge fines as a result of these violations. Companies can even get shut down as a result of legal violations and financial reporting issues and both of these must be taken seriously and reported. Types of Retaliation 1 . Coworkers not associating with person. I have not witnessed this yet as many of us on my current team confide in each other and discuss common issues, we maintain an open dialogue and do not dissociate with a person who brings up an ethical issue.We collectively work and support each other to resolve the issue. 2. Pressure from co-workers to stop complaint. I have personally not witnessed this till date, but have seen it in other cases where there co- workers have persuaded another co-worker to not complain against my boss as several other people who complained before about similar issues were let go. My boss being the director of the departmen t has the support of the UP of our department who can influence HRS decisions even if a person chose to report to HER.It would be nice to have a non biased and approachable person heading the department or a HER manager or UP who was open to review issues. But the key is collect adequate and relevant evidence to support the case. I have witnessed this in work environments where people have been with the organization for a very long time and consider any new hire or entry to be a threat or challenge to their position. Ego, insecurity and narrow mindedness play a key part in this issue, as people feel that though they have done a task inefficiently for several years, it is right as nobody has pointed out otherwise.If a person new to the team points out the inefficiency, egos flare up and hostility begins. 4. Poor performance appraisal. This happened to a co-worker of mine who no longer works for the organization as my boss felt that he was a threat to her position as he was very knowl edgeable and ride to suggest new processes for existing tasks (I. E. ) new ways of doing things more efficiently. His probation was extended during his review stating that he did not complete his tasks on hand in a timely manner, did not communicate effectively etc†¦ Which were all false accusations.He did have adequate evidence to go to HER to report my manager and chose not to come back to an environment of hostility but was well compensated by the company for the entire mental trauma he went through and for the time he spent on the issue. 5. Verbal harassment or intimidation. I did witness this in several situations at different workplaces. In my current workplace (I. E. ) in the case I mentioned in the previous item (#4), my ex-coworker had to put up with verbal harassment from my manager who would snap at him for reasons unknown or would confront him on issues in staff meetings and try to put him down.In another case at a previous workplace, my immediate manager would alwa ys give one of my co-workers a hard time as she was recently promoted to a Project Meg's position but he expected a lot out of her and offered no help to mentor her. He loud constantly criticize her work and would lower her morale with his demoralizing comments. She finally resigned after feeling intimidated and threatened by her superior. This type of issue hampers team work and lowers the teams morale as people get scared to present new ideas for fear of getting shunned or losing their position.Tighter scrutiny of daily work by management, reassignment to a different 6. Job, reassignment to a different Job with less desirable duties and denial of a promotion. I have seen this happen in cases in my current organization when an employee rises to report a manager's unethical actions such as discrimination to higher authorities and the manager indicates hostility towards the employee as the manager is under scrutiny. s run and tries to apply for another position within the company, th e current manager starts getting hostile and indifferent as they consider a person transferring from their department to be an indication of bad management on their part. A simple dialogue and an effort to resolve the issue is all that is required which most managers tend to ignore. As stated in an article published in the Ethics Resource Center (2009) about Enron's downfall: To help avoid the fate of Enron and other companies whose ethics are called into question.